Terms & Conditions

OVERVIEW

These Terms & Conditions govern your use of SMS/MMS messaging communications provided by Maston’s Plumbing and Drain (“Company,” “we,” “us,” or “our”), located at 4107 S 72nd E Ave, Tulsa, OK 74145. By opting into our messaging program, you agree to these terms.

TYPES OF MESSAGES

By opting in, you consent to receive the following types of SMS/MMS messages from Maston’s Plumbing and Drain:

  • Appointment reminders — confirmations, scheduling updates, and technician arrival notifications
  • Service updates — job status, estimated arrival times, and completion notices
  • Customer care messages — responses to inquiries, estimates, and follow-up communications
  • Informational messages — invoices, receipts, and service summaries
  • Promotional & marketing messages — seasonal offers, maintenance reminders, and service promotions

MESSAGE FREQUENCY

Message frequency may vary based on your service activity and preferences. You may receive up to 4–6 messages per month during active service periods. Transactional messages (e.g., appointment reminders) are sent as triggered by scheduled activity.

MESSAGE & DATA RATES

Message and data rates may apply. Standard messaging rates charged by your mobile carrier may apply to messages sent and received. Maston’s Plumbing and Drain does not charge additional fees for SMS/MMS communications.

HOW TO OPT OUT

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further messages will be sent, except as required by law.

To re-subscribe, reply START at any time.

6. HELP & CUSTOMER CARE

For assistance with our messaging program, reply HELP to any message, or contact us directly through any of the following channels:

PRIVACY & DATA USE

We respect your privacy. Your phone number and opt-in data will not be sold or shared with third parties for marketing purposes. Information collected through our messaging program is used solely to deliver the services described herein and to communicate with you about your account. For full details, please review our Privacy Policy.

CARRIER DISCLAIMER

Carriers are not liable for delayed or undelivered messages. Maston’s Plumbing and Drain is not responsible for any delays or failures in message delivery that are attributable to your mobile carrier or network.

CHANGES TO THESE TERMS

We reserve the right to update these Terms & Conditions at any time. Continued use of our messaging program after changes constitutes your acceptance of the revised terms. The most current version will always be available at https://www.mastonstulsa.com/terms-conditions/

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